Customer information
Conditions of business
Click here to view ARRI Media's terms and conditions of business or download a copy opposite.
Business hours
ARRI Media is open from 6:00 a.m. - 10:00 p.m. Monday to Friday, and 9:00 a.m. - 12:00 noon Saturday. However, in an emergency, personnel are available out of hours and can be contacted on either the camera department mobile: 07980 287730, or grip department mobile: 07977 512616.
Camera steadiness tests
| Steaditest (2 speeds) | £150.00 |
| Additional speed | £23.00 |
| Development, projection & viewing | £60.00 |
Consumables
ARRI Media supplies an extensive range of consumables and film stock at competitive prices.
For our full product range visit www.arricamstore.com or contact us to discuss your consumable needs.
Couriers
When sending a courier/driver to make a collection, please inform them of the name of your production and what they should be picking up.
Diary service
ARRI Media’s diary service, ARRI Crew, represents highly skilled freelance technicians and crew. For help finding the right people for your production visit www.arricrew.com for the latest information on members experience or contact us for crew availability.
Insurance
Equipment can only be released by ARRI Media once the necessary insurance has been secured by the customer on all items hired.
Personal equipment
Personal equipment stored at ARRI Media is left at the owners risk. We are not responsible for any loss or damage incurred during storage.
Prices
Please note all prices are exclusive of VAT.
Our minimum billing charge is £25.00 plus VAT.
Whilst every effort has been made to ensure the accuracy of the information given on this website, ARRI Media cannot be held responsible for any errors or omissions.
Details of price and specification given are subject to change without notice. Please contact us for an official quote.
Technicians
| Crane/remote head technician (8-hour day) | £270.00 |
| Hi-Motion/digital technician (10-hour day) | £350.00 |
Where a technician also drives the equipment vehicle an additional charge of £65.00 applies, includes National Insurance contribution and administration fee.
Premium daily rates apply for weekends, bank holidays and nights. Please contact us for further details.
Test rooms
ARRI Media provides comprehensive testing facilities to customers for equipment inspection or instruction. There is no charge for this service and we actively encourage crews to test with our equipment before a shoot. Please contact us for availability.
Transport
Our standard delivery/collection charge for the London area (within the M25 radius) is £80.00 each way. Price on request for delivery outside the London area.
| Delivery/collection | £80.00 |
| Delivery before 7:00 a.m. | £100.00 |
| Collection between 10:00 p.m. and midnight | £100.00 |
| Collection after midnight | £140.00 |
| Waiting time | £40.00 per hour |
| Waiting time after midnight | £50.00 per hour |
Premium rates apply for weekends and bank holidays. Please contact us for further details.
| Crane truck | £135.00 per day |
| Large crane truck | £165.00 per day |
| Crane truck mileage | 58p per mile |









